RETURNS

Return Policy

We gladly accept returns of SearocK® products in new condition from buyers within 6 months in the continental U.S. Should you wish to return your purchase, a refund will be issued once the returned item has been received and inspected, minus a return shipping deduction equal to the shipping charge paid at the time of purchase. To facilitate the return process, SearocK® will provide a shipping label for your convenience.

Please note that to qualify for a refund the following requirements must be met. 

•  The returned product must be in new condition.
• The product must be shipped using the shipping label provided by SearocK.
  
• Any alterations to the shipping label may void the return process.
  
• If the return shipment is not properly delivered to the address provided by SearocK®, the return may be canceled.

How to File a Return:

Please send an email to customersupport@babysearock.com including the information below so we can review and get back to you as soon as possible. 

1. Your order number from our website.

2. A brief description of the reason you are returning. 

We are here to help!